Strategy that survives contact
We take the outcome you need and engineer the path to it — commercial, technical and operational. Not a deck. A route with dependencies, gates and a defensible cost.
Capabilities
Four kinds of problem, eight practice areas, and one standard: qualified practitioners, no outsourced delivery, and an honest account of what we find.
We take the outcome you need and engineer the path to it — commercial, technical and operational. Not a deck. A route with dependencies, gates and a defensible cost.
We are frequently the second team in. We give a true assessment of what was built, what it costs you, and what it takes to make it correct — then we do the work.
Traditional workflow replaced with parallel, instrumented, machine-assisted execution. Efficiency becomes structural rather than a headcount question.
Systems designed to hold at a hundred million users a day, five-nines availability and regulated data — because that is the environment we came up in.
How we work
Our methodology uses technological innovation to drive company-wide transformation — reducing complexity and risk while increasing value, optimizing output and streamlining process. It reshapes strategy at every level, which is what makes the improvement stick.
We look at what is actually there — infrastructure, workflow, contracts, people — and give you a true assessment. Including the parts that are working, and the parts that were sold to you as working.
We take the outcome you need and engineer a route to it: sequence, dependencies, decision gates, and a cost you can defend to a board.
Our own team executes. Custom-built solutions, not repackaged licenses. We build it right the first time because we are usually the ones cleaning up what was not.
We leave you with the systems, the documentation and the internal capability to handle the next challenge without calling anyone. That is the point of the engagement.
Practice areas
Systems designed to hold under real load — a hundred million users a day, five-nines availability, regulated data classes, and the failure modes that only appear at scale.
The second-team-in engagement. Something was built wrong, is costing money, and nobody wants to say so out loud. We assess it honestly and then repair it.
Private, public and hybrid — designed against provider APIs rather than clicked together in a console, and automated end to end.
Carrier-grade virtualization and the operational systems around it, for operators moving mission-critical traffic off appliances.
Moving transactions between organisations correctly, at volume, under standards that carry penalties when you get them wrong.
Controls that are enforced rather than documented, tested by people who know how they break, then remediated.
Machine intelligence deployed as governed infrastructure inside your perimeter — not a pilot, and not someone else’s API holding your data.
When the answer is that you need to build something, we build it — with the same standard applied to code as to infrastructure.
How we are different
Every consultant has operated in your field before they touch your project. You are not anyone’s training exercise, and we do not staff to fill a bench.
We do not subcontract delivery to third-party organisations. The people who scope the work are the people who execute it, managed directly by us.
Our teams are deliberately small and cross-capable. One person covers what a larger firm would bill as three roles, which is why the economics work.
Problems cannot be solved if the real issue is hidden or softened. We tell you what we actually found — including when the answer is that you should not proceed.
Frameworks
Stack
Common questions
A remediation engagement is one where a system has already been built, is failing or costing more than it should, and needs an honest assessment followed by repair. Koi Consulting is frequently the second team engaged on a problem. The firm assesses what was actually built, states what it costs, and then rebuilds the defective portions with its own team rather than subcontracting the work.
Engagements follow four stages: assess the existing infrastructure, workflow and contracts and give a true account of what is there; engineer a route to the required outcome with sequence, dependencies, decision gates and defensible cost; build the solution with the firm’s own team; and hand over the systems, documentation and internal capability so the client can handle the next challenge without external help.
Representative scale includes architectures serving more than one hundred million users daily for Tier-1 carriers, commerce infrastructure at one million transactions per second, remediation of four hundred and seventeen hospitals in six months for ANSI X.12 and ICD-10 conformance, payer transaction platforms serving eighty percent of United States Medicare Advantage plan volume, and availability improved to 99.999 percent through architecture remediation.
ANSI X12 4010 and 5010, ICD-9 and ICD-10, HL7, CMS and MITA, Medicare Part D, 340B and HRSA, HITRUST, ISO 27001, 510(k), 21 CFR Part 820, ISO 13485, ISO 9001:2000, ETSI, ONAP, and TOSCA and YANG.