Legal

Terms of Service

Use our tools lawfully and as they are meant to be used. We may stop service for anyone, for any reason, if we believe a tool is being misused.

Effective

01

Agreement

These terms apply to the software tools published by Koi Consulting, LLC (“Koi”, “we”), including Orchard IMAP. By installing or using a tool you agree to them. If you do not agree, do not use the tools.

02

Acceptable use

Use the tools only for lawful purposes, and only with accounts and systems you own or are authorized to operate. You may not use a tool to:

  • send unsolicited bulk mail;
  • gain access to anyone else’s account or data;
  • deceive, harass or defraud anyone;
  • get around the limits and safeguards of your mail provider, or of the tool itself.

Your mail provider’s own terms continue to apply to your use of its service.

03

Our right to stop service

We reserve the right to suspend or end service to anyone, at any time and for any reason, if we believe a tool is being misused. That covers access to the tools, sign-in through our registered applications, updates and support. We may do so without notice, and the decision is ours alone.

04

Your responsibility

You decide what an agent is permitted to do with your accounts, and you are responsible for what is done through them, including actions taken by AI agents you authorize. Review what an agent does before you rely on it. A message that has been sent cannot be recalled.

05

Your data

The tools run on your machine and we retain no data from them. The Privacy Policy sets this out in full.

06

Other services

The tools work with services we do not control, such as your mail provider and the AI models you choose. Those services are governed by their own terms, and we are not responsible for them.

07

No warranty

The tools are provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose. We do not promise that a tool will be uninterrupted or free of error.

08

Limit of liability

To the fullest extent the law allows, Koi is not liable for indirect, incidental or consequential loss, or for loss of data, mail, revenue or business, arising from the use of a tool or from the inability to use one.

09

Changes to these terms

We may change these terms. The current version is always published on this page with its effective date, and continuing to use a tool after a change means you accept it.

10

Contact

Questions about these terms can be sent through the contact form or raised by telephone on 1.646.623.0970. Koi Consulting, LLC, South Florida, USA.